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Know the Rules Before You Play

Access to purepoker is governed by state law, and your use of the platform is subject to the terms and policies outlined across these pages.

State-by-state eligibilityAccount terms apply at sign-upUS-only payment rails: PayPal, Venmo, Play+Data handled under US privacy lawContact us any time for policy questions

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ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Security and data handling aren't afterthoughts here — they're baked into how the account system is built. Encryption covers data in transit and at rest. Your payment details for PayPal, Venmo, and Play+ are tokenized so we never store raw financial credentials on our servers. You can request a copy of the personal data we hold, ask for corrections, or request deletion where permitted by the law of your state.

Data Retention We retain account records for as long as required by state gaming regulations. Once the retention period ends, data is deleted or anonymized automatically.

Cookie Policy Our site uses functional, analytics and preference cookies. You can manage or withdraw cookie consent through the cookie settings panel linked in the footer.

Access Requests Submit a data access or deletion request through live chat or email. We respond within the timeframe required by applicable state privacy law.

Account Security Two-factor authentication is available on every account. We strongly recommend enabling it — it adds one step at login and significantly limits unauthorized access risk.

POLICY CONTACT PATHS

Reach Us With Legal or Policy Questions

If you have questions about a specific policy clause, a data request, or a disputed account action, our support team is the right first stop. We handle policy inquiries separately from general account help, so flag it as a legal or privacy question when you reach out — that routes it to the right team faster.

Live Chat Start a chat session from your account dashboard. Flag your message as a policy or legal question so it reaches the right team without delay.

Email Support Send detailed policy or data requests to our support email. Include your account username and the specific policy document or clause you're asking about.

Account Help Center The Help Center inside your account holds current copies of our Terms, Privacy Policy and Cookie Policy — searchable by keyword so you can find the clause you need.

How Our Terms and Conditions Work

purepoker Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

purepoker is available only where state law permits online gaming and sports betting. Eligibility is determined at account creation through identity verification — you'll submit a government-issued ID and confirm your location before any funds move. Our terms cover account conduct, payment processing rules for PayPal,

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Venmo, and Play+, and the conditions under which payouts are processed. Withdrawals are reviewed against the same verified identity on file; a mismatch triggers a hold until verification is complete. Jurisdiction matters here: players in Newark or Pittsburgh who are in eligible states can access the
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full platform, while those in states where online gaming is not yet authorized cannot open or fund an account. We update our terms when state regulations change, and we notify you by email before any material revision takes effect. The current version of every policy document
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is dated at the top — if you see a date older than the one in your sign-up confirmation, reach out to support and we'll send the current copy.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Our Legal Policies

These are the policy questions we hear most often from account holders. If yours isn't here, the Help Center inside your account has the full policy text, or you can reach support directly.

No. Access depends on whether your state has authorized the type of online gaming or sports betting you want to use. Eligibility is checked at account creation using your verified location.

We collect identity verification data, contact details, payment method references and session activity. Full details are in the Privacy Policy, accessible from your account's Help Center.

Contact us via live chat or email and label your request as a data privacy request. We process it within the timeframe required by your state's applicable privacy law.

No raw payment credentials are stored on our servers. PayPal, Venmo and Play+ connections are tokenized — we reference a secure token, not your account number or password.

We email you before any material change takes effect. The current policy version is always dated at the top of each document. Continued use after the effective date constitutes acceptance.

Reach out through live chat or email, flagging it as an account dispute. Our team reviews the suspension reason against your account record and responds with next steps.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoAbout Us Apppurepoker App

Know the Rules Before You Play

How We Protect Your Data and Account

Reach Us With Legal or Policy Questions

Common Questions About Our Legal Policies

01 Can I access purepoker from any US state?

02 What personal data does purepoker collect from my account?

03 How do I request a copy or deletion of my personal data?

04 Does purepoker store my PayPal, Venmo or Play+ credentials?

05 What happens when the terms are updated?

06 Who do I contact if I believe my account was suspended in error?

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