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See the Full purepoker Account Terms

These Terms & Conditions define the rules that govern every purepoker account — who can join, how deposits and withdrawals through PayPal, Venmo, and Play+ are handled, and which states have access.

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What These Terms Cover and How They Apply

purepoker Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These Terms & Conditions apply to every purepoker account and govern how you access the platform, fund your account, place wagers, and request withdrawals. Access is limited to individuals who meet the age requirement set by their state, are physically located in an eligible state where

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online wagering is permitted under local law, and are not subject to any applicable restriction. Your payment activity — whether you fund via PayPal, connect a Venmo wallet, or load funds onto a Play+ prepaid card — is subject to these terms. Each method carries its
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own processing rules. Any withdrawal request triggers an identity verification step before funds move. If your account details don't match what's on file with your payment provider, processing may be paused until we resolve the discrepancy. We may update these Terms & Conditions at any time.
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When we do, we post the revised version here and note the effective date. Continued use of your account after a revision goes live means you accept the updated terms. If you disagree with any change, stop account activity and contact our support team before placing
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further wagers. Certain activities are prohibited: sharing accounts, using automated wager tools, attempting to manipulate outcomes, or misrepresenting your location via VPN. Violations may result in account suspension, forfeiture of pending balances, or permanent closure. We apply these rules consistently and document every action we take.
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Jurisdiction determines which features are available to your account. If your state restricts a product — sports wagering, poker, or casino games — that product won't appear in your account view. Availability is based on where you are when you log in.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS HELP DESK

Reach Our Team About Your Terms Questions

Questions about a specific clause, a payment restriction tied to your state, or a flagged account? Our support team handles Terms & Conditions questions directly — no routing through a general queue. Players in Pittsburgh and other covered states can reach us through live chat on the site, via email support, or by using the in-app help function on mobile. We document every Terms-related inquiry and respond with a clear, direct answer.

Live Chat Start a live chat from the account dashboard and a support agent will walk you through any clause in these Terms & Conditions directly.

Email Support Send a detailed message to our support address for complex account situations — billing disputes, state eligibility queries, or requests to clarify a specific clause in current terms.

In-App Help On mobile, tap the help icon in the app menu to reach Terms-related FAQs and open a support ticket without switching to a browser.

ACCOUNT TRANSPARENCY

How We Handle Your Account and Data

Your account data — including identity documents uploaded for verification and payment details linked to PayPal, Venmo, or Play+ — is held under security protocols that block unauthorized access. We don't share your personal data with third parties for marketing purposes. Any data retained after account closure is kept only as long as applicable law requires. Contact our support team in writing to request a copy of your stored data or to correct inaccurate records.

Data Handling Account data you submit — ID documents, address records, payment method details — is stored securely and used only to operate your account and fulfill applicable legal obligations.

Cookie Use We use session and analytics cookies to keep you logged in and measure page performance. Adjust cookie preferences at any time through your browser settings.

Account Security Two-factor authentication is available on your account. Enable it in security settings to add a verification step each time you log in from a new device.

Request Changes To correct account details or request data removal after closure, email our compliance team with your account ID and a clear description of the change needed.

Browse Common Questions About These Terms

These Terms & Conditions come up in a lot of account conversations, and we've collected the questions we hear most often. Whether you're checking what applies to your Play+ balance under a revised withdrawal policy, or wondering how state restrictions affect your account mid-session, the answers below address the real scenarios. Live chat is the quickest path if something here doesn't cover your specific situation.

You must meet the legal wagering age in your state, be physically located in an eligible state, and not be subject to any account restriction under applicable law.

We update our terms to reflect new state requirements and notify you by email. Your access to specific products may change based on what your state permits at that time.

Yes. Each payment method operates under its own processing rules as outlined in these terms. Withdrawal requests via any method require identity verification before funds are released.

Stop placing wagers before the revision takes effect and contact our support team in writing. We'll document your concern and walk you through your options under the current terms.

We keep data for the period required by applicable state and federal law. After that retention window closes, we delete records that are no longer legally required to hold.

Account sharing, VPN-based location spoofing, automated wagering tools, and any attempt to manipulate game outcomes are prohibited. Violations may lead to account suspension or permanent closure.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

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See the Full purepoker Account Terms

Reach Our Team About Your Terms Questions

How We Handle Your Account and Data

Browse Common Questions About These Terms

01 Who is eligible to open a purepoker account?

02 What happens to my account access if my state changes its online wagering laws?

03 Do separate payment terms apply when I use PayPal, Venmo, or Play+?

04 What should I do if I disagree with a Terms & Conditions update?

05 How long does purepoker retain my data after I close my account?

06 Which activities are prohibited under these Terms & Conditions?

Terms & Conditions

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