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How purepoker Handles Your Personal Information

Your account data — from the email you registered with to the PayPal address on file — is handled with a clear set of rules you can read, question, and act on.

No data sold to third partiesAccount-level data access requests honoredPayPal, Venmo, Play+ payment data protectedState-law compliant where applicable
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purepoker How purepoker Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete data tied to your purepoker account, our support team handles privacy requests directly. Whether you need to update the email linked to your PayPal cashouts or remove a device from your session history, these are the paths to get it done. Response times vary by request type, but we acknowledge all privacy submissions and follow up with a resolution or a status update.

Live Chat Open the chat widget inside your account dashboard to submit a privacy request or ask what data we hold. Our agents can initiate data-access tickets directly from the chat window.
Email Support Send your privacy request to the support email shown in your account settings. Include your registered email address so we can match your request to the correct account record.
Account Settings Some data updates — like a new mailing address or a linked Venmo handle — can be managed directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at purepoker runs from the moment you create your account through every withdrawal you process. SSL encryption covers all data in transit. Payment details tied to PayPal, Venmo, or Play+ are never stored in plain text on our servers — tokenization handles those references. We retain account data for as long as your account is active and for the period required by applicable state law after closure. You can ask us to delete non-required data at any time via the contact paths above.

Encryption in Transit

Every page session and account action runs over SSL, so your login credentials, payment addresses, and personal details are encrypted end-to-end while traveling between your device and our servers.

Payment Tokenization

Your PayPal, Venmo, and Play+ references are stored as secure tokens, not raw account numbers. This limits exposure even in the unlikely event of a data security incident.

Retention and Deletion

We keep your account data while your account is open and for the period state law requires after closure. Non-required records can be deleted on request once the mandatory retention window has passed.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences through your browser settings at any time without affecting account access.

Common Questions About Your Data at purepoker

These are the questions we hear most often from account holders about how their personal information is handled. If your question isn't covered here, the live chat and email paths in the contact section above will get you a direct answer.

We collect your name, date of birth, email address, mailing address, and government ID details for identity verification. Payment method identifiers — such as your PayPal email or Play+ card reference — are also stored as part of your account record.

We share data only with payment processors like those handling PayPal and Venmo transfers, identity verification providers, and parties required by applicable state law. We do not sell your information to advertisers or unrelated data brokers.

Submit a data-access request through live chat or the support email listed in your account settings. We'll confirm your identity and provide a summary of the personal data tied to your account record.

Yes. Once your account is closed and the state-mandated retention period has passed, we can delete non-required personal data on request. Contact support with your registered email address to start that process.

We retain account records for the period required under applicable state law after account closure. The exact window depends on the state where your account was registered and active.

Payment references for PayPal, Venmo, and Play+ are stored as encrypted tokens — not raw account numbers. SSL encryption also protects all data moving between your device and our platform during any transaction.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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